Q&A
All Your Questions, Answered
Have a question? Want to know a bit more about the rental process, our company? To help you get you the answers quickly, we’ve compiled a list of popular questions we’ve received from our customers, along with their answers. Scroll below to review our brief Q&A.
HOW LONG IN ADVANCE DO I NEED TO BOOK A VEHICLE?
We require at least 3 days notice for most bookings, this allows us to prep the van for your arrival as well you to compile the required information to hire the vehicle, in some instances we will be able to turn the Camper around quicker if required but this is by prior communication only.
WHAT ARE THE PICK-UP TIMES FOR YOUR VEHICLES?
Check-in time is 3pm as this allows us to receive the Camper back and clean it and perform some basic checks before it goes back out, in instances where there isn't a booking prior we will let you know and you can collect from 10am.
ARE THERE ANY EXTRA FEES?
No! You are covered for the UK and Europe for unlimited miles.
There is a damage deposit which is refundable.